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We're here to help. Reach out to us for any inquiries, feedback, or technical issues.
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Expected Response Time
We aim to respond to all inquiries within 24-48 business hours. For urgent matters related to data corrections, we prioritize quick responses.
Location
3omlla is a digital service based in Cairo, Egypt. We operate entirely online and do not have physical offices for visits.
Cairo, Egypt
Frequently Asked Questions
How often are exchange rates updated?
Exchange rates are updated every 15 minutes during banking hours from official bank websites.
Are the rates shown the actual rates I'll get at the bank?
The rates displayed are indicative rates from bank websites. Actual rates at branches may vary slightly. Always confirm with your bank before transactions.
Can I report incorrect exchange rate data?
Yes! Please email us at support@3omlla.com with the bank name, currency, and the correct rate if you notice any discrepancies.
Is 3omlla a bank or exchange service?
No, 3omlla is an information service only. We aggregate and display exchange rates from Egyptian banks. We do not perform any currency exchange transactions.
To report security issues, please contact: security@3omlla.com